
Anthropic Claude introductory training
The Anthropic Claude introductory training is designed for companies that want to give their people a shared understanding of what Claude can do and when to reach for each of its features.
We work through Claude’s main techniques and features in one coherent flow, so that participants leave with a clear sense of what each one is for: choosing a model and a thinking mode, files, web search, Research, Memory, instructions, Projects, Artifacts, Skills, data analysis and connectors.
Course structure
Tap a module to see its contents
- What generative AI is, and how a language model works in principle
- Where AI genuinely helps: finding information, producing content and analysing data
- Limitations and risks: hallucinations, outdated information, excessive agreement, and the user’s own responsibility
- What sets Claude apart from other AI tools, and how the Claude web app is laid out
- How to use Claude safely, and what to keep in mind with a company account
- Claude’s main features, and how to choose the right approach for the task at hand
- What makes a prompt clear and effective
- A group exercise: comparing a poor prompt with a good one
- How to give Claude enough context, the constraints, and the output you want
- When to choose the faster model and when the more capable one
- What the effort level changes, and when more thinking is worth it
- When to use Extended Thinking, and when an ordinary answer is enough
- Uploading and analysing documents, spreadsheets, images and other files
- Web search, for finding and verifying up-to-date public information
- Research, for more complex multi-step investigation with sources you can check
- Memory and search across earlier conversations: what Claude remembers, and how to manage it
- Account-wide instructions, styles, and project-specific instructions
- Projects, for keeping the context and files of a recurring topic, client or workflow together
- Artifacts as a separate workspace for producing documents, visualisations and interactive content
- Analysing and visualising CSV/XLSX and other data
- Creating and editing Word, Excel, PowerPoint and PDF files with Claude
- Building a personal Skill to standardise a recurring task - a hands-on group exercise
- Connectors and plugins: how Claude can work with your company’s other tools and data sources
- Cowork and scheduled tasks as a concept, and connecting up company knowledge sources
Personalised and immediately applicable
The greatest strength of the training was personalisation. Every lesson built on our company's real situations and processes, not textbook examples. The balance of theory and practice and the concrete tips helped us quickly adopt new working methods. The training gave us tools that can be applied immediately, not knowledge that ends up in a drawer.

ENN LAMP
Fiskostar OÜ
CEO
Learning outcomes
What you'll be able to do
understand the principles, limitations and main risks of generative AI
know Claude’s main features and which one to use when
tell apart the situations that call for an ordinary chat, web search, Extended Thinking or Research
know how to use files, Projects, Memory and Artifacts to build the context for a piece of work
try out one clear prompting technique and build a personal Skill for a recurring task
understand how connectors, plugins and company knowledge sources turn Claude from a general-purpose assistant into a tool that works within your organisation’s context

KAIA SALUMETS
NG Investeeringud OÜ
Chief Accountant
Encouraging and practical
We gained the courage to experiment and to see how to make our work easier. A start has been made and I am very grateful for it. I especially liked the practical examples. At the same time, I understand that consolidating skills and deepening knowledge requires a lot more practice.