
Comprehensive ChatGPT training
The aim of the training is to give participants the skills to apply generative AI tools independently and consciously in their own work, and to bring about a lasting change in the organisation.
You will learn how generative AI works, its limitations and security risks, and practise using ChatGPT to solve research tasks by giving clear instructions and assessing how reliable the sources are. You will learn how to standardise recurring data and document tasks by defining their inputs, outputs and quality criteria and turning them into a reusable GPT.
You will gain the skills to create a ChatGPT project that brings together the necessary instructions and sources, and to build an automatically updated context hub for it with validation rules and human approval steps. You will then practise building and testing an agentic workflow with ChatGPT and Codex that uses the project context, plugins and scheduled actions to complete a task in a controlled way from start to finish.
By the end of the training you can assess the reliability and business impact of the AI solution you have built and draw up a plan for rolling it out, assigning responsibility and developing it further.
Course schedule
Tap a module to see its contents
- How generative AI works, its limitations and security risks
- Choosing the right way of working for a specific task
- Giving clear instructions and checking the result
- Framing a research task
- ChatGPT web search and deep research (deep research)
- Assessing the reliability of sources
- Turning verified information into reusable context
- Defining task inputs and the output template
- Style and quality criteria
- A reusable GPT or skill
- Creating a ChatGPT project: instructions, files and sources in one place
- Mapping one workflow
- Separating the responsibilities of AI, automation and people
- Sources of truth and collecting inputs
- Update and validation rules
- Change log and human approval steps
- Building and testing an agentic workflow
- Project context, skills, plugins and scheduled actions
- Completing a task in a controlled way from start to finish
- Testing the finished solution
- Assessing reliability and business impact
- Plan for rollout, responsibility and further development
A certificate is issued to a learner who has attended at least 80% of the contact hours and passed the assessment. A learner who does not take or does not pass the assessment, or who discontinues the course, receives a confirmation of participation. Assessment is based on active participation in the on-site sessions (pass / fail).
Requirements for completing the course
A certificate is issued to a learner who has attended at least 80% of the contact hours and passed the assessment. A learner who does not take or does not pass the assessment, or who discontinues the course, receives a confirmation of participation. Assessment is based on active participation in the on-site sessions (pass / fail).
Up to 80% may be covered by Töötukassa
For a training programme of at least 50 academic hours, an employer can apply to Töötukassa for training support. Eligibility and the rate depend on the company and the employee. The application has to be submitted before the training starts.
Learning outcomes
What you'll be able to do:
explain how generative AI works, its limitations and security risks, choose a suitable way of working with ChatGPT for a task, give an instruction with enough context and check the result before using it;
frame a research task, use ChatGPT web search and deep research, assess the reliability of sources and turn verified information into reusable context;
standardise a recurring document or data task by defining its inputs, output template and style and quality criteria, and turn it into a reusable GPT or skill;
create a ChatGPT project, gather the necessary instructions, files and sources in it and map one workflow, separating the responsibilities of AI, automation and people;
build an automatically updated context hub for their workflow, with sources of truth, update and validation rules, a change log and human approval steps;
build an agentic workflow with ChatGPT and Codex that uses the project context, skills and scheduled actions, assess its reliability and business impact, and draw up a plan for rolling it out.
The course takes place at our Tallinn office
A modern environment built for learning awaits you. Every participant has their own comfortable workspace and a clear view of the screen, for the best possible learning experience.

JOEL VOLKOV
Creative Agency TANK,
Partner and Creative Director
We started to see where AI could actually be of help.
Even though AI has existed for over a decade, it's only now becoming a mainstream tool. We were aware of it, but our use was sporadic and, at times, skeptical. The greatest value of working with Eneli and her team was that we began to see where AI could truly help us and how to use this tool to achieve various goals. This journey is just beginning, but we can confidently say that our entire team is now on this accelerating train, rather than waiting on the platform. It's a good feeling because the next train won't be coming anytime soon.
Do you have any questions?
Anna can help with registration, how the training is organised and applying for the Töötukassa training grant.


