In this article, we cover the step-by-step process of creating a company-specific ChatGPT, from the pilot project to full implementation.
Building Confidence Through a Pilot Project
1. Dokumentide ettevalmistus
First, you need to prepare the documents and info sources relevant to your organization. This can include internal guides, websites, internal news posts, or any other source of information. It’s important to ensure we can pull updates from these sources so ChatGPT stays current with the latest changes.
2. Testimine ja parendamine
Testing and refinement are like a dress rehearsal. In this phase, a selected group tests your custom ChatGPT and provides feedback. If issues are found or improvements suggested, changes are made and re-tested. This ensures the system works smoothly before a wider rollout.
3. Juurutamine
Once the system is ready and tested, it’s time for its “big debut.” During implementation, the virtual assistant is introduced to the staff, explained how to use it, and shared with tips and guidelines. This ensures everyone understands the system and gets the most out of it.
4. Support
Support doesn’t end with implementation. Ongoing support and monitoring are provided afterward. We monitor how your ChatGPT performs, make updates as needed, and remain ready to answer questions or solve problems. The goal is to keep the assistant up-to-date and supportive of your goals.
In summary, building a company-specific ChatGPT is a thorough process involving careful planning, testing, and constant improvement. When implemented correctly, it can become a vital tool for improving your organization’s efficiency and productivity.
Marketing and Sales Teams
How to use? Teams can use a virtual assistant to quickly find information about products, services, or marketing strategies. It can also assist in customer communication, such as answering questions or providing info. Samuti saab assistenti kasutada kliendi suhtlemisel, näiteks küsimustele vastamisel või teabe esitamisel.
What are the benefits? Using a virtual assistant can improve team performance by helping them find necessary information faster. Additionally, customer satisfaction can increase through quicker and more accurate responses. Using AI can boost sales revenue by up to 30% (Gartner, 2020).
Customer Support Teams
How to use? Support teams can use a virtual assistant to quickly find solutions to customer problems or queries. This includes searching for product details, services, or policies. How to use? Support teams can use a virtual assistant to quickly find solutions to customer problems or queries. This includes searching for product details, services, or policies.
What are the benefits? Increased efficiency and improved customer satisfaction are the main advantages. Companies using AI-based support solutions can reduce response times by 30–50% while boosting customer loyalty and satisfaction (Statista, 2021).
Product Development Teams
How to use? Development teams can use a virtual assistant to find information on processes, codebases, or project management. For example, it can help find details on specific technologies, techniques, or requirements.
What are the benefits? A virtual assistant can speed up the development process and improve performance by helping developers find information faster. According to research, developers spend up to 42% of their time searching for information (Stripe, 2018), highlighting the potential for significant time savings.
