Chatbot

Chatbot for Tartu City Government employees

Naine töötab arvutis
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Problem

Employees at Tartu City Government must find answers within thousands of documents daily, whether for citizen inquiries or internal processes. Searching through documents is complex and time-consuming.

Solution

We created a chatbot that can prioritize answering based on specific documents to provide more accurate results.

Value

The chatbot allows employees to get answers faster and reduces searching time, freeing up resources for other important tasks.

A selection of chatbots created

We create a chatbot that is under your control

01

Update prompts

You can “reprogram” your AI solution simply by updating prompts. Rules and instructions are managed using natural language.

02

Automated testing

After updating a prompt, you can automatically test the AI’s performance across large datasets to ensure quality.

03

Analyze usage

Usage statistics reveal which parts of your company’s information need to be updated or expanded.

04

Manage in your private cloud

The automation created for you will be hosted in the company’s cloud server – this way, business secrets and sensitive data are securely protected.

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